MAKE THE MOST OF OUR COMPREHENSIVE CUSTOMER SERVICE!
Our team of experts is happy to support you – making sure you are always up to date with the latest technology. We are available for you through all channels – please contact us via phone, email or social media. Alternatively, our worldwide service stations and agencies are at your immidiate disposal on site.
The Service-Team further assists you via video conferences or remotely on short notice. Please do not hesitate to contact them.
The four cornerstones of our customer service are:
- On-site service technicians for
- Assembly and commissioning
- Modernization and conversion
- Maintenance, also within the scope of maintenance contracts
- Technical support
- Training for your operators
- Training of your employees
- Competence transfer via video conference or directly in our research centre in Coesfeld, Germany
- (Online) Support by a team of experts for problem solutions in the areas of
- Mechanics
- Electrics/electronics
- Technology
- Planning
- Spare parts sales
Thies is happy to support you with original spare parts. Please contact us by phone or email; alternatively, your MES system also offers the option of sending inquiries directly from the system.